Items are refunded to your original method of payment when they reach our warehouse and pass through our usual processing steps, which may take up to 28 days from the day the items were received due to the time of the year.
Return transactions are usually instant, but in some cases there can be clearance delays. Please allow up to 10 working days from the date the refund is issued for your return to be credited to your original payment method.
In the event of any unforeseen circumstances, please contact our customer service team via the chat tool on our website or by emailing support@kingsofindigo.com.