What happens if my order doesn't follow up correctly and get's back to the sender address (our warehouse)?

This means that something went wrong during the delivery process and the package is back to our warehouse. In this case, our warehouse will register the items back as a "return" and you will get automatically refunded. From there, please, contact us via email support@kingsofindigo.com, we will check what was the main reason of it and find the best solution for you to receive your package back.