We're sorry for any issues with your item. You're covered if a problem occurs within 28 days of purchase; return it hassle-free. For issues after, please provide order details, images, and a description. We're committed to quality and optimal customer satisfaction. Therefore repairs are covered up to €20. In case you have bought your item at one of our resellers, please contact the store. We will always strive for a solution that makes you able to love your Kings Of Indigo item (again)!